Read this article on “The Changing Face of Usability Testing” on Usability News (www.usabilitynews.com/news/article5564.asp), which talks about this New Zealand based company called Optimal Workshop, offering free software that replaces usability consultant in the field of UT.

Is it really possible to replace usability consultant?

In a field where u really need to probe ur user, to get the information, which can transform the success path of ur site, do u really think a software can achieve that?

I have my share of doubts on it, whats ur point of view?

Here is a link to another article:
The changing face of usability testing: Optimal Workshop releases free service called Treejack
www.thestandard.com/news/2009/03/31/changing-face-usability-testing…